Privacy policy
Native Cos. is a Delaware company incorporated as Zenlen, Inc. (“Native”, “we”, “us”). This Privacy Policy explains how we process your personal information when you use our website, purchase our products, and interact with our services. This policy applies to www.nativecos.com (the “Site”) and all Native‑provided products and services (collectively, the “Services”)Native Deo....
BY USING THE SERVICES, YOU CONSENT TO THIS PRIVACY POLICY, OUR TERMS OF SERVICE, AND OUR COOKIE POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SITE OR PROVIDE US WITH PERSONAL INFORMATION.
1. Scope
This policy governs personal information received in our business activities. “Personal information” means data that identifies or can be linked to you, your household or your device under applicable data‑protection laws. Anonymized / de‑identified data that cannot be linked back to an individual is not covered by this Privacy Policy.
2. Personal Information We Collect
We collect personal information to deliver Services, satisfy legal duties, and support our business purposes. If you withhold required information, we may not be able to complete your transactions or provide services. Categories include:
- Account‑registration data (username, password)
- Order‑related information (name, shipping‑billing address, email, phone, payment‑related details)
- Marketing‑and‑preference inferences to build consumer‑profile insights
3. Technical Information
We collect browsing‑history, search‑history, and content‑access records from the Site. Device‑and‑connection‑related data may include IP‑address, device‑ID, operating‑system, browser‑type, mobile‑network‑details, crash‑logs, performance‑diagnostics, and ad‑interaction‑data. See our Cookie Policy for more details.
4. Sources of Personal Information
We obtain personal information mainly from data you voluntarily submit. We may also receive data from authorized third‑party service providers where permitted by law.
5. How We Use Personal Information
We use your information to:
‑ Process and fulfill orders, manage accounts, provide customer‑support
‑ Send transaction‑related communications
‑ Operate, improve, and secure the Site and Services
‑ Deliver marketing‑promotional materials (subject to your opt‑out rights)
‑ Comply with legal obligations, prevent fraud, resolve disputes, enforce our agreements.
6. Sharing Your Personal Information
We may share personal‑information with:
‑ Trusted service‑providers (payment‑processors, shipping‑partners, hosting‑providers, analytics‑vendors) performing services on our behalf.
‑ Law‑enforcement‑or‑government‑bodies when required by law, court‑order, or to protect our rights and safety.
‑ Business‑transfer‑counterparties in connection with a merger, acquisition, or asset‑sale.
We do not sell your personal‑information for monetary value.
7. Social‑Media
When you interact with us on Instagram, Facebook, Pinterest or other social‑media‑platforms, we may receive personal‑information you share in those messages.
8. Data Retention
We retain personal‑information only as long as reasonably necessary to fulfill collection purposes, meet legal‑record‑keeping‑requirements, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or de‑identify it.
9. Security
We maintain commercially‑reasonable administrative, technical, and physical safeguards to protect your personal‑information against unauthorized‑access, alteration, disclosure or destruction. No internet‑transmission or electronic‑storage is 100 % secure; absolute security cannot be guaranteed.
10. Children’s Privacy
The Site is intended for users 16 years‑of‑age and older. We do not knowingly collect personal‑information from children under 16.
11. Your Rights for United‑States Residents
California Residents (CCPA / CPRA)
You have the right to:
1. Right to Know: Request access to categories and specific pieces of personal‑information we have collected, sources, business‑purposes of collection, and third‑parties with whom we shared data.
2. Right to Delete: Request deletion of your personal‑information we hold, subject to legal‑retention exceptions.
3. Right to Correct: Request correction of inaccurate personal‑information.
4. Non‑Discrimination: You will not receive discriminatory‑treatment for exercising your CCPA‑rights.
How to submit a California‑privacy‑request:
Email support@nativecos.com or mail to:
Native Cos., ATTN: Privacy Champion, 201 California Street, Suite 450, San Francisco CA 94111.
We will verify your identity before processing requests. Authorized‑agents must be registered in California. Native does not sell personal‑information. For targeted‑advertising‑opt‑out, adjust cookie‑settings via the footer‑privacy‑choice‑tool.
Nevada Residents
Native does not engage in personal‑information‑sales under Nevada‑law. Nevada‑residents may contact us to submit requests prohibiting sale of their data to third‑party resellers.
Virginia Residents (VCDPA)
You may:
‑ Confirm whether we process your personal‑data and access that data
‑ Request correction of inaccurate personal‑information
‑ Request deletion of your personal‑information
‑ Obtain a machine‑portable copy of personal‑information you provided for automated‑processing.
Submit requests via email, postal‑mail, or our website‑form. We perform identity‑verification. You may appeal adverse‑decisions by emailing support@nativecos.com with subject “PRIVACY REQUEST: APPEALS”. Native does not sell personal‑information.
12. Marketing‑Communications
‑ Email‑marketing: You may opt‑out via the unsubscribe‑link in marketing‑emails or by contacting us.
‑ SMS‑text‑marketing: Our mobile‑messaging‑program sends service‑and‑promotional‑text‑messages. By participating you agree to our Terms of Service. Notify us in writing if you no longer use the registered phone‑number.
Transaction‑related service‑messages (order‑confirmations, shipping‑alerts) will continue even after marketing‑opt‑out.
13. International‑Users (Australia / Canada sections kept in original document, US‑site uses same page)
14. Changes to this Privacy Policy
We may revise this Privacy‑Policy at any time. Updates become effective upon posting with a revised “Last‑Updated” date. Your continued‑use of the Site after posting means you accept the revised terms. Please review this page periodically.
15. Contact‑Us
For privacy‑related‑questions or to exercise your data‑subject‑rights:
‑ Email: support@nativecos.com
‑ Postal‑address: Native Cos., ATTN: Privacy Champion, 201 California Street, Suite 450, San Francisco CA 94111